Frequently Asked Questions

Please view these here.

Yes, but only if you have ordered it online. No walk-ins please. Please select Collection during checkout. We will then email you once we have your order ready for collection which is usually within a couple of hours.

You can re-use a card, please select to save the card during checkout. Please note that cards are not saved on our server and our team do not have access to your card.

No, not for dropshippers. You have to upload your own labels. This can be done by visiting your product list. We offer some basic templates for you to use.

Yes. Please register for a wholesale account and once approved you can view your prices.

Yes. Our wholesale customers receive free wholesale training at our roastery. Please contact us to book this in.

Yes, we can design a basic label for you if you provide us with your logo. We do however recommend you have a professional designer doing this for you.

Not at the moment. You can however have any order delivered to anywhere you like.

We are UK only.

No, we don't. Orders can be placed by our website and emails.